Warranty
Aria Acqua guarantees high quality standards for professional machinery, industrial equipment and solutions for the pharmaceutical, cosmetic, food and industrial sectors.
All products are carefully selected and inspected to ensure reliability, safety and professional performance.
Product Warranty
Products sold by Aria Acqua are covered by warranty in accordance with applicable laws and/or manufacturer conditions.
The warranty covers manufacturing defects, conformity defects or malfunctions not caused by improper use or incorrect installation.
Warranty Exclusions
The warranty does not cover damages or problems resulting from:
- improper use of the product
- incorrect installation
- incorrect or missing maintenance
- unauthorized modifications
- normal component wear
- damage caused by impacts, transportation or external agents
- use not compliant with technical specifications
Technical Support
Aria Acqua provides technical support and assistance regarding the use, maintenance and management of professional machinery.
In the event of technical issues or malfunctions, customers may contact the support service providing:
- order number or purchase reference
- product model
- description of the issue encountered
- photos or videos of the malfunction if available
Warranty Procedure
Each warranty or assistance request is evaluated by our technical team to verify product conditions and the nature of the reported issue.
If the defect falls within the warranty conditions, Aria Acqua will provide repair, replacement or technical support according to the applicable procedures.
Professional and Industrial Machinery
Professional and industrial machinery requires proper installation, use and maintenance by qualified personnel.
Customers are responsible for verifying product compatibility with their production, industrial or professional applications.
Support Contacts
For information regarding warranties, technical support or after-sales assistance, customers may contact Aria Acqua through the contact details available on the website.
Aria Acqua
Professional machinery and industrial solutions for pharmaceutical, cosmetic and food industries.