📄 Industrial Machinery Terms and Conditions | Aria Acqua
Terms and Conditions of Sale
These Terms and Conditions govern the purchase of products available on the Aria Acqua website, specialized in supplying professional machinery, equipment and industrial solutions for the pharmaceutical, cosmetic, food and industrial sectors.
By placing an order on this website, the customer confirms that they have read, understood and accepted these terms and conditions.
1. Scope of Sale
Aria Acqua supplies professional machinery, technical equipment, components and solutions dedicated to laboratories, manufacturing companies, pharmaceutical industries, cosmetic companies, food production businesses and industrial operations throughout Italy and Europe.
The main features of each product are described in the related product pages. For technical items or customized configurations, customers may request additional information before purchasing.
2. Orders and Order Confirmation
Orders may be placed directly through the website or by contacting our commercial department.
Order confirmation is sent by e-mail. Aria Acqua reserves the right to verify product availability, delivery times and customer information before processing the order.
3. Prices and Product Availability
All prices displayed on the website are expressed in Euro and may be subject to changes without prior notice.
Product availability may vary depending on stock levels, production schedules or supplier availability. In the event of unavailability, the customer will be informed promptly.
4. Payment Methods
Payments may be made using the methods available during the ordering process or agreed directly with our sales department.
For professional supplies, industrial machinery or customized orders, dedicated payment terms, deposits, balance before shipment or personalized quotations may apply.
5. Shipping and Delivery
Aria Acqua ships throughout Italy and Europe using selected couriers and transport companies.
Delivery times may vary depending on product availability, destination country, machinery type and requested customizations.
Upon delivery, customers are required to verify the integrity of the packaging and received goods. Any visible damage must be immediately reported to the courier and communicated to Aria Acqua.
6. Professional and Industrial Use
Products sold by Aria Acqua are mainly intended for professional, technical and industrial use.
The customer is responsible for the correct installation, configuration, maintenance and use of the machinery according to the provided technical instructions and applicable regulations.
7. Warranty
Products are covered by warranty according to applicable laws and/or manufacturer conditions.
The warranty covers manufacturing defects or malfunctions not caused by improper use, unauthorized modifications, incorrect installation, lack of maintenance or use contrary to technical instructions.
8. Returns and Right of Withdrawal
Return requests must be communicated in advance to Aria Acqua, including order number, purchased product and reason for the request.
For professional products, custom machinery, personalized items or products manufactured according to customer specifications, the right of withdrawal may not apply according to applicable laws.
9. Customer Support
Aria Acqua customer service is available to provide pre-sales and after-sales support, technical information, order assistance, shipping information and commercial support.
Customers may contact Aria Acqua through the contact details available on the website Contact page.
10. Limitation of Liability
Aria Acqua shall not be held responsible for damages resulting from improper use of products, incorrect installation, unauthorized modifications, lack of maintenance or use outside the intended purpose of the machinery.
Customers are responsible for verifying the suitability of products for their production, operational and regulatory requirements before purchase.
11. Changes to Terms and Conditions
Aria Acqua reserves the right to modify these Terms and Conditions at any time. The applicable version is the one published on the website at the time of the order.
12. Contact Information
For any information regarding orders, payments, shipping, warranties or after-sales assistance, customers may contact Aria Acqua through the Contact page of the website.
Aria Acqua
Professional machinery and industrial solutions for pharmaceutical, cosmetic, food and industrial sectors.