Shipping and Order Delivery

Aria Acqua provides national and international shipping services for professional machinery, industrial equipment and solutions for the pharmaceutical, cosmetic, food and industrial sectors.

Most of the products we distribute are assembled at the time of the order in order to guarantee high quality standards, reliability and professional performance.

Production and Delivery Times

Delivery times generally range from 30 to 40 business days, except in the event of delays or unforeseen circumstances caused by:

  • strikes or logistics issues
  • exceptional weather conditions
  • temporary product unavailability
  • raw material shortages
  • international or customs restrictions
  • force majeure events

To receive updated delivery information before placing an order, customers may contact:

assistenza@ariacqua.it

Please specify the requested product or item in your message.

National and International Shipping

Aria Acqua ships throughout Italy, Europe and worldwide using specialized couriers and transport companies.

Shipping costs are included in the prices displayed on the website.

Customs duties, import taxes and customs clearance fees required by the destination country are not included.

Goods Delivery

Courier companies do not provide telephone notice before delivery.

For this reason, it is important that someone is available at the delivery address to receive the shipment.

For heavy, bulky or industrial equipment shipments, delivery times may be longer depending on the destination and transportation requirements.

Courier Depot Collection

Customers may request collection of goods from the nearest courier depot.

To use the depot collection service, simply add the following note during checkout:

“Hold for pickup” followed by the desired courier depot location.

Order Tracking

Once the order has been shipped, customers will receive a tracking reference to monitor shipment and delivery status in real time.

Customer Support

For information regarding shipping, delivery, tracking or order assistance, the Aria Acqua customer service team is available through the contact details provided on the website.

Aria Acqua
Professional machinery and industrial solutions for pharmaceutical, cosmetic and food industries.